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Responsive Behaviours Symposiums

Responsive Behaviours Symposium VIII - Three triggers of responsive behaviours and how to manage them: Sleep, pain and incontinence was held 19 February 2020.


Responsive Behaviours VII – Building Resilience: Caring for the Care Provider was held on February 20, 2019.


Responsive Behaviours Symposium 2018 - Becoming a Behavioural Detective: Supporting Complex Behaviour in Elder Care with Kim Barthel.

On February 15, 2018, ICCER was pleased present our 6th Responsive Behaviours Symposium to support people working with individuals who have dementia or other cognitive and complex issues.


On February 23rd, 2017 ICCER was pleased to present a full-day education session, Responsive Behaviours 2017 – Communication Tools to Enhance Care, to help support person and family-centred care by encouraging a mindful approach to communication with individuals with responsive behaviours and other communication barriers.

Our speakers, Mark Marcynuk and Dr. Jeff Small provided practical ideas for communication based in theory and research.

At the beginning of the session participants were asked to write down what their intentions for the day were, and to identify why they wanted to improve their communication. The intent of the day was for each participant to take home at least 2-3 easily implementable ideas for improving communication with residents/family members. They were asked to go back to their sites and share this knowledge with their colleagues.

The speakers encouraged questions and audience participation. We have to thank Jo-Anne Henson (UofA), Audrey Sand (CapitalCare), and Lynn Moulton (AHS) for their wonderful contributions.

The main site was in Edmonton Clinic Health Academy, where we had 80 participants. There were also about 35-40 videoconference sites registered, including 3 from Ontario, 1 from New Brunswick, and 1 from Nova Scotia.

Presentations were:

Behavioural Supports Alberta Symposium IV

On February 18th, 2016 we held our 4th symposium related to behavioural supports. The theme was on competencies – what competencies are; which competencies are necessary; how can they be developed; what managers might expect to see.

Presentations and speakers were:

We were pleased to host 80 people in person at the Edmonton Clinic Health Academy. There were also 17 videoconference sites and 24 teleconference sites registered.

Behavioural Supports Alberta Symposium 2015

On February 18, 2015 ICCER was pleased to host two separate but related educational sessions. Both were available in-person in Edmonton (Edmonton Clinic Health Academy) or by video/teleconference.

Guest speakers were:

We had over 90 people in-person for each session in the Edmonton Clinic Health Academy. We also had 26 teleconference sites and 16 videoconference sites for the BSA Symposium, and 26 teleconference sites and 19 videoconference sites for the RAI data session.

Inter-RAI: Utilizing Data to Enhance Clinical Care

Speakers for the event were:

Speaker Biographies for BSA Symposium 2015

Speaker Biographies for Inter-RAI: Utilizing Data to Enhance Clinical Care

Behavioural Supports Alberta Symposium 2014

On February 20, 2014, the Institute for Continuing Care Education and Research (ICCER) and Behavioural Supports Alberta sponsored a one-day symposium to discuss how to build, support, and sustain capacity in health care providers dealing with challenging or responsive behaviours.

Over 80 people joined Suzette Brémault-Phillips (Behavioural Supports Alberta, researcher at University of Alberta) and Sandra Woodhead Lyons (Executive Director, ICCER) at the Edmonton Clinic Health Academy. Participants joined the session using video or teleconference from across Alberta, Saskatchewan, Manitoba, Ontario, and New Brunswick.

There were presentations covering the entire spectrum – from dealing with youth through to geriatric populations. Participants were reminded through the day that "the child with autism today is the senior in long term care in the future". All agreed that a consistent and comprehensive resource for educating, supporting, and sustaining staff is necessary across the spectrum.

After Woodhead Lyons and Brémault-Phillips set the stage, the following presentations were made:

Update on the Seniors Health Strategic Clinical Network by Duncan Robertson, MB,BS (Hons), FRCPC, Senior Medical Director of the Alberta Health Services Seniors' Health Strategic Clinical Network and Mollie Cole, RN, MN, GNC (C), Manager of Seniors Health Strategic Clinical Network.

Capacity Building and Sustainability: Strategies for Regulated Staff by Carol Ward, MD, Geriatric Psychiatrist, Tertiary Mental Health Services, Hillside Centre, Kamloops, BC.

Capacity Building and Sustainability: Strategies for Unregulated Staff by Sharleen Ravnsborg, BHSc, Chair of Health Care Aide, Faculty of Health Studies, NorQuest College.

Capacity Building and Sustainability: Helping People with Complex Service Needs by Sandy Marcynuk, BA, Program Consultant, Planning & Capacity, Addictions and Mental Health, Alberta Health Services and Clayton Kleparchuk, BA, Supervisor, Community Outreach Assessment and Support Team, Alberta Health Services.

Capacity Building and Sustainability: Improving Services for Persons with Autism and Their Families by Sandy Hodgetts, PhD, Associate Professor, Occupational Therapy, Faculty of Rehabilitation Medicine, University of Alberta and Shane Lynch, PhD, Clinical Director of Positive Behaviour Support, Inc. and Director of Infant, Toddler and Preschool Services at the Centre for Autism Services Alberta.

Capacity Building and Sustainability on a System Level: What's All the Fuss About? by Ken Le Clair, MD, Co-Director, Centre for Studies in Aging and Health, Providence Care, and Professor, Geriatric Psychiatry, Kingston, Ontario.

The summary report for the symposium is now available.

Challenging and Responsive Behaviours

In the 2012 consultation process of ICCER's Community Needs Driven Research Network, the number one issue identified by direct-care providers was the need for more education and research related to dealing with challenging behaviours.

On November 21, 2012, the Challenging Behaviours Interest and Research Group and ICCER jointly hosted a symposium entitled “Challenging/Responsive Behaviours – Developing an Alberta Action Plan”. This event was highly successful and resulted in the formal beginnings of Behavioural Supports Alberta (BSA). ICCER provided funding through the Community Needs Driven Research Network for a secondary analysis of the Symposium results in order to identify future steps in developing a BSA network in Alberta. The research team, led by Dr. Suzette Brémault-Phillips, has now completed their final report: Challenging/Responsive Behaviours Symposium: Developing An Alberta Action Plan

A follow up symposium is now indicated to help facilitate further advancement of BSA and its efforts to support provincial and federal initiatives, as well as continue to coordinate research efforts aligned with priorities of BSA. This will be held 20 February 2014 in Room 2-140 of the Edmonton Clinic Health Academy. Video/teleconferencing will be available.